London Cookery Classes
HELP WITH GIFT CARD
TO REDEEM
Please enter your gift card voucher code at the top of the booking page where it says
"Have A Voucher or Promotion Code?"
If you have more than 1 Gift Card, please enter each multiple codes in the same box separated by a comma, eg., VFGVVVBBC, VVGCDGFDS
(These codes are always 9 letters long and start with V)
This will then apply the amount shown on the gift cards to the booking.
TO BOOK
Once the above has been applied, select the number of people to book for and then follow through the booking process till you get to the below:
all about vouchers
VOUCHER EXPIRY
These Vouchers do not expire so can be used at any time, but can only be used once.
These Vouchers do not expire so can be used at any time, but can only be used once.
DIETARY REQUIREMENTS
If you have any dietary requirements please let us know
HAVE YOU ENTERED DIETARY REQUIREMENTS FOR EVERYONE?
Eg if your booking is for 2 and both are vegetarian, please remember to state "both Vegetarians"
If just 1 is vegetarian, please make it clear eg "1 veg, 1 usual menu"
If you need to adjust this, please scroll up to the DIETARY REQUIREMENTS question
For most classes we can cater for Gluten Free, Vegetarian, Vegan, Pescatarian
Specifically for Dim Sum Class, we can cater for No Pork, No Shellfish. For other requirements please enter it into the box when booking, and if there are any problems we will get in touch with you.
For Char Sui Bun class, we cannot cater for Dietary Requirements as we are making a specific thing so there cannot be any deviation.
HAVE YOU ENTERED DIETARY REQUIREMENTS FOR EVERYONE?
Eg if your booking is for 2 and both are vegetarian, please remember to state "both Vegetarians"
If just 1 is vegetarian, please make it clear eg "1 veg, 1 usual menu"
If you need to adjust this, please scroll up to the DIETARY REQUIREMENTS question
For most classes we can cater for Gluten Free, Vegetarian, Vegan, Pescatarian
Specifically for Dim Sum Class, we can cater for No Pork, No Shellfish. For other requirements please enter it into the box when booking, and if there are any problems we will get in touch with you.
For Char Sui Bun class, we cannot cater for Dietary Requirements as we are making a specific thing so there cannot be any deviation.
cancellations
1) If you are unable to attend for any reason, we require AT LEAST 7 days notification
2) You can change your booking to a different day before the 7 days by clicking on the VIEW/CHANGE BOOKING button at the bottom of your email confirmation
3) If you are unable to attend but have someone who can take your place, we are happy to have them come in your place. There is no need to inform us.
4) If you give us less than 7 days notice, we can amend your booking to another date subject to a rebooking admin fee of £25 per person. This can be paid here - PAY REBOOKING FEE
5) Please note, if you book a class and do not show, your place will be considered used.
6) Please allow enough time for travel. Classes start at the START time, so please ensure you are there on time. If you miss your class due to any reason, your places are considered USED and cannot be rebooked for another date.
PRIVATE PARTIES
Full information about arranging to have a private class for your group is available here: PRIVATE PARTIES
CHILDREN
Children from 12-16 are welcome to participate providing they have a paid ticket and are accompanied by an adult.
Younger children can also be accommodated but please do ask us if you are unsure.
Younger children can also be accommodated but please do ask us if you are unsure.
BOOKING FOR THE CORRECT NUMBER OF PEOPLE
Please ensure you book for the correct number of people, you can book more than 1 person in the same booking. If the voucher amount is less than the cost of the booking, the system will prompt you for payment for the additional amount needed.
REBOOKING OR TRANSFERRING YOUR BOOKING
If you need to change your booking you need to give us at least 7 days notice.
TO CHANGE IT YOURSELF: You can change it yourself by clicking the VIEW / CHANGE BOOKING button at the bottom of your email confirmation.
LESS THAN 7 DAYS NOTICE?
You will not be able to change your own booking date with less than 7 days notice.
If there is 7 days or less till your booked date, and you need to change it for another date there is a rebooking fee to pay of £25 per person. CLICK HERE TO PAY YOUR REBOOKING FEE
ASK A FRIEND: If you are not able to attend your class, you can send others to take your place. They only need to know the name it is booked under. There is no need to pay the rebooking fee.
TO CHANGE IT YOURSELF: You can change it yourself by clicking the VIEW / CHANGE BOOKING button at the bottom of your email confirmation.
LESS THAN 7 DAYS NOTICE?
You will not be able to change your own booking date with less than 7 days notice.
If there is 7 days or less till your booked date, and you need to change it for another date there is a rebooking fee to pay of £25 per person. CLICK HERE TO PAY YOUR REBOOKING FEE
ASK A FRIEND: If you are not able to attend your class, you can send others to take your place. They only need to know the name it is booked under. There is no need to pay the rebooking fee.
FIND CLASS AVAILABILITY AND DATES
You can check for class availability and times when they run simply :
CLICK BOOK A CLASS,
Click the BOOK button next to the class you want.
A list will show the class dates, and the number of spaces available.
CLICK BOOK A CLASS,
Click the BOOK button next to the class you want.
A list will show the class dates, and the number of spaces available.
BOOKING
If you are having trouble booking or problems with redeeming your voucher please check below:
If you are having trouble booking or problems with redeeming your voucher please check below:
QUESTIONS?
ARE YOU SENDING US THE RIGHT VOUCHER CODE?
FOR your gift card, it is printed on the back and starts with a V
HAVE YOU ENTERED DIETARY REQUIREMENTS FOR EVERYONE?
Eg if your booking is for 2 and both are vegetarian, please remember to state "both Vegetarians"
If you need to adjust this, please scroll up to the DIETARY REQUIREMENTS question
CANCELLATIONS
1) If you are unable to attend for any reason, we require AT LEAST 7 DAYS notification.
2) If you need to change your booking and there is more than 7 days till your class date, then you can change your booking yourself by clicking on the VIEW/CHANGE BOOKING button at the bottom of your email confirmation
3) If you are unable to attend but have someone who can take your place, we are happy to have them come in your place. There is no need to inform us.
4) Please note, if you book a class and do not show, your place will be considered used.
5) If you give us less that 7 days notice, we can transfer your booking to a new date, but this is subject to a £25 per person rebooking fee for each person on the booking.
6) Please allow enough time for travel. Classes start as close as possible to the START time, so please ensure you are there on time. If you miss your class due to any reason, your places are considered USED and cannot be rebooked for another date unless the rebooking fee of £25 per person is paid first.
ARE YOU SENDING US THE RIGHT VOUCHER CODE?
FOR your gift card, it is printed on the back and starts with a V
HAVE YOU ENTERED DIETARY REQUIREMENTS FOR EVERYONE?
Eg if your booking is for 2 and both are vegetarian, please remember to state "both Vegetarians"
If you need to adjust this, please scroll up to the DIETARY REQUIREMENTS question
CANCELLATIONS
1) If you are unable to attend for any reason, we require AT LEAST 7 DAYS notification.
2) If you need to change your booking and there is more than 7 days till your class date, then you can change your booking yourself by clicking on the VIEW/CHANGE BOOKING button at the bottom of your email confirmation
3) If you are unable to attend but have someone who can take your place, we are happy to have them come in your place. There is no need to inform us.
4) Please note, if you book a class and do not show, your place will be considered used.
5) If you give us less that 7 days notice, we can transfer your booking to a new date, but this is subject to a £25 per person rebooking fee for each person on the booking.
6) Please allow enough time for travel. Classes start as close as possible to the START time, so please ensure you are there on time. If you miss your class due to any reason, your places are considered USED and cannot be rebooked for another date unless the rebooking fee of £25 per person is paid first.
If you are having any other booking issues, or have questions, the best way is to contact us via our CONTACT FORM detailing your problem or queries, and we will contact you as soon as possible.