London Cookery School Rebooking Fee
£25 Rebooking Fee per person For late changes to bookings with less than 7 days notification before your class date Once this is paid: 1) Check our availability on our BOOKING PAGE 2) Let us know the date you wish to transfer to and we can transfer your booking for you. Note: please ensure there are enough spaces on the class before contacting us. (eg if you are rebooking 2 spaces, please check the class actually has 2 spaces available) The rebooking process MUST be completed within 7 days of your original class date. Why do I need to pay to rebook?
With most companies - if you had a concert or theatre ticket and if you couldn't go, you can send someone else instead of you, or sell the ticket to someone else, but the ticket is considered 'used' even if no one uses it. You get nothing in return. We think this is a little unfair, but they have overheads to cover, and staff to pay so it makes sense. However we feel its still a bit of a blow, so, being the nice guys we are, we allow people who missed their class to rebook a missed class, by paying a discounted rebooking fee so you do not have the pay the full price again. The fee only literally covers the costs involved. (instructor fees, ingredients, venue costs, overheads, admin costs and time to reply to emails and make appropriate changes to the bookings, and informing the instructors of changes). London Cookery School make zero profit from this fee. The Rebooking Fee only applies if you have given us less than 7 days notice before the class date, or miss your class. If you have missed your class, you can use page to pay for and request a transfer date. |
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